Outstanding Customer Service: Your Ultimate Guide

Learn about the powerful secrets of outstanding customer service to transform your business.

Outstanding Customer Service: Your Ultimate Guide

Learn about the powerful secrets of outstanding customer service to transform your business.
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About the Class

Customer service training will make or break your business. You have no idea how much money you are losing due to bad customer service. And how much money you can gain by providing excellent customer service.

Did you know?

55% became a customer of a company because of their reputation for great customer service. 40% began purchasing from a competitor because of their reputation for great customer service.

Which side of this formula do you want to be on???

Customer service is one of the top 3 factors determining your companies future and earnings.

What will you learn in this course?

  • Stop losing money due to poor or average customer service
  • Make more money from each customer
  • Save a fortune in advertising dollars
  • Get more referrals
  • Retain existing customers
  • Solve problems fast
  • Learn how to create an outstanding customer service experience
  • How to handle difficult customers like a pro
  • Learn the 5 tenets of TQM
  • Avoid the 10 deadly sins of customer service

Who should take this course?

This course is perfect for business owners, managers, and employees

"Prof. Paul" - Serial entrepreneur and psychology expert. CEO at advanced ideas, inc, award-winning university professor, therapist, corporate trainer, professional speaker, internet marketing Expert, and business consultant. I have 4 advanced degrees, extensive experience in the fields of business and psychology, and a wealth of information to share.

Author

Paul Cline

Prof. Paul J. Cline - CEO Advanced Ideas, Inc. "We Transform Lives"
"Prof. Paul" - Serial Entrepreneur and Business, Psychology & Health/Fitness Expert. CEO at Advanced Ideas, Inc, Award Winning University Professor, Therapist, Corporate Trainer, Professional Speaker, Internet Marketing Expert and Business Consultant. I have 4 Advanced Degrees, Extensive Experience in the fields of Business, Psychology &...

School

Paul Cline's School

Requirements

You should have an internet connection.

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What's Included

Language: English
Level: All levels
Skills: Customer Handling, Empathy, Business, Customer Service, Sales, Leadership, Management
Age groups: All ages
Duration: 2 hours 29 minutes
16 Videos
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