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Everyone’s success will depend largely on the effectiveness of their communication. The essence of good communication is to impart a message in a way that the perception of the receiver matches that of the transmitter. In other words, the style and method of our communication are always matched to suit those with whom we are communicating.

What will you learn in this live class?

This course will give you the tools to:

• Understand the communication process and the barriers to effective communication.
• Learn active and empathic listening skills.
• How to use feedback to deepen your understanding of what the other person is communicating.
• Understand the “Simply Connect” communications model and Usage.
• Learn how to adapt and connect with different types of people.

This course includes:

• Discovery Explore+ Evaluator and Application: Insights Explore+ Overview and Information Sheet.
• Access to the Discovery Tutorial (30-minute interactive video).
• Communicating with Impact Course Workbook with job aids.

Learning Topics:

• Communication Process
• Your Preferences and Filters
• The Power of Active Listening
• The Art of Empathic Listening
• Adapting and Connecting with Others