You have reached Chapter 5! Kawubunga! Fly Kick! Air punch!
You are officially on the home stretch.
In the previous chapter, you learned about handshaking and introductions, physical aspects that affect how people perceive you. This next chapter will look at the online and electronic impressions you are creating through electronic channels of communication.
Keep an eye out for the mistakes you have been making over the phone and what aspects of emails actually seem small but make the biggest difference.Â
Why this lesson will help you:
Now that you know what the benefit is of this chapter, let’s take a look at what you will learn:
Seem a bit simple? Well, 85% of professional mistakes are made over one of these channels so obviously, it can’t be that simple, right?Â
After this lesson, you should become more aware about the mistakes you are making and feel confident that you are going to improve your overall impression just by adjusting the way you manage yourself over electronic channels.
Fly little bird, fly!