ComputerCavalry: Help Desk Training for IT Professionals is a ten lecture course designed with an update to date training for the customer service professional. By enrolling, you will be guided and properly trained in topics such as troubleshooting, active directory, password management, and basic networking.

You will learn how to respond to common help desk related issues with great customer service, critical thinking, remote support, and proper troubleshooting to resolve any IT related issues.

In this course, we will be covering the beginning steps to the IT Industry.