Our culture has adopted a relaxed, conversational way of communicating that is often punctuated with acronyms and slang. While this laid back style certainly has a time and place, the ability to communicate professionally is a skill everyone should work to master. Most people spend hours of time each week writing and reading emails.

What will you learn in this course?

• Write professional-sounding emails quickly and efficiently
• Give your readers a clear action step so you increase your email response rate
• Avoid common phrases and grammar issues that take away from your email's effectiveness
• Improve communication with colleagues, clients, customers, and managers
• Write simple yet powerful email messages that have a call to action
• Write an attention-grabbing subject line

Who should take this course?

• Anyone who works in a client-facing position
• An employee responsible for communicating with team members
• A freelancer that needs to interface with clients and vendors
• Who owns a business
• Who provides services or products to customers
• Who is actively seeking employment

Professional email writing is a skill that anyone can learn. While there are many moving parts involved in writing a compelling, grammatically correct email, this course covers the basics you need to get started writing text that is detailed, professional, error-free, slang-free, and engaging.