Hilary john and Clint were happy they had successfully implemented and managed the solution to their marketing problem. However, they were struggling to come up with a method of recording that success and using it to define and refine future solutions to similar problems. They were frustrated that they had come up with a solution but still didn't know how to record it. tensions were rising until john suggested they hold a follow up meeting and Hillary and Clint helped laid out an agenda, arrange a relevant time for the meeting and invite all those who are involved in implementing the solution. Afterwards, they plan to celebration and we're happy that they had come to an amicable solution to yet another challenge.