JOHN took over an adult writing class. He began by asking the students to tell him where they were in the class and if they needed him to review anything. He spent the first class reviewing what should be common knowledge this late in the class. After the lesson, he contacted his supervisor. Elon explained that the previous instructor had expected too much from the students and treated them like they were in an upper level college course. It was going to have to take the students back to the basics for them to be successful.