Working with the Emotional Climate

An Introduction to Emotional Intelligence What is Emotional Intelligence?
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Transcript

Let's explore working within the emotional climate and what this means in more detail. How you think about a situation will impact upon how you feel and vice versa. That's why the ability to manage emotions is so important to releasing the untapped potential of the people that you work with and in implementing change. neuroscience shows that mind and body are so deeply intertwined that when you do new things, especially in an emotionally resonant way, you are rewiring your brain and deepening your memory. The secret here is to create emotionally engaging tasks and then practice them. by stepping into discomfort, managing emotions well and with a positive attitude.

You'll find that people learn more rapidly. Working to master emotional intelligence is a step towards helping others to do this. Say this tool counterpoints levels of emotional engagement with the capacity for emotional management. Emotional management involves emotional awareness, reading emotions and understanding emotions, yours and those of others and capabilities around choice, making choices around how you work with and express emotions, even in the grip of strong feelings. If the emotional level is low and emotional management is low, people will find the climate demotivating disengaged you disengaging and apathetic. And really there'll be in a situation where they'll say things like, I don't care if the emotional level is high, but the emotional management is low.

People will be impulsive, coercive and disruptive. They'll be saying things like I want is to stop or do it my way. If the emotional level is low, but the emotional management is high, you'll find the people will be organizing. There'll be productive, and there'll be considered. You'll hear things like, I'm okay with this. Using your emotional intelligence well, ideally you will work towards situations where the emotional level is high, and emotional management is high.

In these situations, everybody will be working in an engaging way. It'll be inspiring and energizing for everyone. And you'll hear things like I want to make this happen.

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