The more senior you are within an organization and the more you develop yourself in your career, the more you will find that emotional intelligence is more important than cognitive intelligence in determining your personal success. Daniel Goldman said there is intelligence in emotions and intelligence can be brought to emotions. So if you have a higher level of IQ, the way in which you use your intelligence in terms of working with emotions can give you a little bit of a head start. As we've seen, IQ and EQ are not highly correlated. So you don't necessarily have a high level of emotional intelligence with a high IQ. You just have more of a headstart.
Anyone can become angry, that's easy, but to be angry with the right person to the Right degree at the right time for the right purpose and in the right way. That's not easy. You may be surprised to learn that that was attributed to Aristotle back in ancient Greece. So emotional management and emotional expression was known as far back as then. Let's have a look at emotional intelligence in the workplace. Firstly, let's dispel a couple of myths.
Emotional intelligence is not about catching and suppressing emotions as they actually begin to surface. So it's not about suppressing anger. It's not about suppressing anxiety. It's not about suppressing fear. It's about raising those issues, working with those emotions and recognizing that they contain some very important information. The other thing about emotional intelligence work is it's not about being nice.
It's about doing the right thing making the right decisions and doing it in the right way. Because what emotional intelligence is it's about bringing all the emotions to the surface and using them in a way that can drive situation forward in order to, as I say, do the right thing with the right person at the right time in the right way. There are a range of emotions which people will experience on a day to day basis at work. The way in which you experience emotions is going to be different on a day to day basis and it will change over time and how you experience your emotions will be different to how other people experience emotions. Here are some examples. satisfaction.
You've done an excellent piece of work. exhilaration, you've won a major contract. Pride. You've helped somebody out of a difficult situation. Anger, your efforts are not being appreciated. frustration, particularly when other people can't see your point of view and anxiety, difficulty in meeting deadlines