1.1c: Introduction to Managing Resistance to Organizational Change

Managing Change Resistance Section 1: The Essentials for Managing Change Resistance
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Course introduction with a topic overview and discussion of Learning Objectives.

Transcript

The teaching approach thing, as I said, theory to practice, but it's what you need to know when you need to know it. I have a number of courses that will focus on different aspects. This one is on the resistance. But I'm doing this in such a way that I am enabling you to be able to apply what you're learning, the application of learning is key, without having to buy consulting. Too often, people don't understand what they need to know. And they have to go out and purchase that sometimes at a rate that they cannot afford for the size of organization that they have.

I'm trying to provide a just in time as needed service at a reasonable price within this course. I use a project oriented learning approach in that there will be an application of learning How you use what you're learning within this course, to apply to your situation, whether it be a change initiative that you are planning to implement in the near future, or a change initiative that's already underway. And you're running into resistance because you did not do some of the things earlier on. So the focus here then is to think about the business organization where you work and some change process that you might want to do in yourself because we resist change that we know that we need to do ourselves too. So this is also a self improvement aspect of how we resist change, and understand how we resist change will also help you understand how others resist change.

Learning Objectives. First, we'll be discovery of why people resist organizational change. Secondly, understanding the stages that people go through as they go through from initial discovery that changes coming to compliance through full commitment of the change objective. We're going to be talking about where change resistance originates. Sometimes it originates in the objective what you're trying to change. Other times, people may actually agree with the objective, but they will disagree with the change project methodology that you are using.

So there's two aspects of where change might originate. We're also going to be talking about what you can learn from organizational resistance to a change. This is key. People oftentimes resist for valid reasons that may be overlooked by the change leadership team. It's necessary to learn and improve as you go. Otherwise, you can actually have failure because you have done something wrong yourself through no fault of the people within the organization.

We're also going to be talking about how your leadership style may be contributing to the resistance itself a key point. At the end of the course, you should be able to understand the reasons for the change resistance and prepare an action plan for change. The action plan will include a number of things, the possible ways resistance might occur, how to mitigate the personal reasons, so subconscious, the things that people don't think about those reasons. Change resistance, what you can do, to understand it, to mitigate it, to or dirt, embrace it.

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