Lesson 4: Deciding on how to decide

Collective Decision Making Section 1: Introduction
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Transcript

Let's step back and look at what happened before our team got together and how they got the assignment for this project. We are attending an executive board meeting where board members discuss an issue with leaked confidential information. This is a very serious situation. We are losing money because we cannot protect our confidential documents internally. I agree we need a solution for that. I suggest that we ask our CTO here to propose a way forward.

I definitely feel accountable to find a solution. I will come back with a proposal. The quality of the decision is of primary importance, I need to find a really reliable and sustainable solution. I also need to ensure that the team is committed to delivering a high quality solution as fast as possible. This shouldn't be my solution. It should be ours.

At the same time, I don't think I have enough information right now to make a decision or research is needed. The good thing is that we have a relatively clear problem definition So we know what we need to solve. And it is an issue that impacts everyone. So we have a common focus to resolve it. I think I need strong collective intelligence from our experts. I will gather a project team and ask them to come up with technical solutions.

I guess there will be differences of opinion, but they will have to come up with a consensus on the recommended solution. It is important, so I will support them with all the resources they need to get the job done. So our CTO just use the model to define the decision making approach to finding a solution in this situation. Let's look at the path he took. Is the quality of the decision important? Yes.

Is team commitment important to the decision? Yes. Do you have enough info to make the decision on your own? No. is the problem well structured? Yes.

If you made the decision yourself With the team supported, no. Does the team share organizational goals? Yes. Is conflict among the team over the decision likely? Yes. Finally, we arrive at the collaborative consensus based model for decision making.

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