Summary of barriers, not giving feedback, colored feedback, threatening words over inflated sense of self. defensiveness calm. The common part of the compass helps us deal with feedback in a productive way by consider tuning into what the giver might be thinking and feeling, awareness, understanding our own emotions and becoming more aware of our tendencies to think and behave. Listen, actively questioning to fully understand, accept and improve the situation, manage, clarify the feedback and take responsibility for the action. Consider, let's look at each element separately. Put yourself in the place of the giver and consider the person ality culture and context of the situation.

Unpack and explore feedback to look for deeper meaning separate from the wallet. Just because you doubt the motives of the receiver it does not mean that feedback is wrong. Awareness. recognize and understand your own emotions as they come up. Be aware and realistic about own biases, strengths and weaknesses. Be aware of how others see and do not assume they see things the same way.

Listen, stay calm and composed, controlling emotions and impulses to act. Listen carefully stay open to new information and manage. Ask questions to clarify the feedback. Fully clear elements get a clear understanding of the purpose, facts and impact. Summary instant mutual understanding and show empathy for the giver. This does not mean you have to agree.

Take responsibility for possible mistakes and define actions to improve