Module 10 coping techniques and assertive self confident person uses a variety of coping techniques to deal with the challenges of interpersonal communication. Many of these techniques come from the School of neuro linguistic programming. NLP began in California in the mid 1970s when graduate Richard bandler joined a group at the University of Santa Cruz headed by linguistics Professor john grinder. NLP is defined as models and techniques to help understand and improve communication and to enhance influencing behavior. building rapport, rapport is the relation of harmony, conformity, a chord or affinity to support an outcome. The intended outcome is more likely with rapport than if it is not present.
There is a sense of shared understanding with another person. mirroring matching certain behaviors of a person with whom you are interacting is the process used to establish rapport. There are four techniques for mirroring to build rapport number one voice tone or tempo. Number two matching breathing rate. Number three matching movement rhythms. Number four matching body postures, levels of rapport range and a continuum from a low of tolerance to a high of seduction.
For Business strive for levels of neutral lukewarm understanding, identification or warm all in the center of the continuum. Expressing disagreement representations systems determined by the brain give us cues about how individuals process information. People can be classified as predominantly visual the things we see auditory the things we hear, kinesthetic, the things we feel, touch, taste or smell. Both the type of words used in the speaker's eye movement provide indicators of the system type in a conversation once we understand which type our conversation partner is, we can use the same system language to match the person's type, helping to ensure more Reception to our message. Coming to consensus, whether there is a disagreement on a particular issue or you simply need to get a group to agree neurolinguistics offers a solution to plan make the following decisions. Number one, what do you want your outcome to be?
Number two, how will you know when the outcome is achieved? Number Three who will attend the meeting? Important each person invited to the meeting must have information needed for two out of the three agenda items. Then establish rapport as participants come into the meeting. Now you are ready to use the Pegasus model to achieve your desired outcomes. prison and outcomes.
Explain evidence, gain agreement on outcomes, activate sensory acuity, summarize each major decision. Use the relevancy challenge, summarize the next step.