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Developing Emotional Intelligence in Teams

Introduction to Developing Emotional Intelligence in Teams
Introduction to the Course "Developing Emotional Intelligence in Teams"
Preview
Emotional Intelligence in Teams: Objectives
Preview
Team Work from a Different Perspective
Preview
The Ideal Team Player
High Performing Teams
Giving and Receiving Feedback in Teams
Tips to Develop your Emotional Intelligence Working in a Team
Preview
Practical Activities - Assessing your Team
Assessing the Dynamics of your Team
Team Emotional Intelligence Checklist
What is Emotional Intelligence?
Defining Emotional Intelligence
Emotional Intelligence - Frequently Asked Questions (FAQs)
What is the Difference Between EI and EQ?
Insights into Emotions
Emotions at Work
Working with the Emotional Climate
The Advantages and Disadvantages of Emotional Intelligence
Practical Activity - Exploring your Emotional Hot Buttons
Running Virtual Meetings with Emotional Intelligence
Emotional Intelligence in Teams Quiz
Change Management
Change and Emotions
Personal Transition Through Change
Emotional Transition Through Change
Moving From Setback To Comeback
Conflict in Teamwork
The Benefits of Conflict
Factors and Questions to Consider in Resolving Conflict
Trust
The Equation of Trust
Working with Conflict in Teams
Working with Others in a Team
Learning Outcomes - Working with Others in a Team
Practical Activity - Assessing your Behavioural Style
Behavioural Flexibility
Marston's Model
High Dominance
Summary Booklet - The High Dominance Behavioural Style
High Influence
Summary Booklet - The High Influence Behavioural Style
High Steadiness
Preview
Summary Booklet - The High Steadiness Behavioural Style
High Compliance
Summary Booklet - The High Compliance Behavioural Style
Ideal Behaviours for Ideal Interactions
Review - Working with Others in a Team
Practical Activity - Your Least Favoured Style
A Quiz about the Four Behavioural Styles
Emotional Resilience
Definition of Resilience
Why, When and How Resilience is Useful
Strengthening Resilience in Others
The 4 Things That Resilient Teams Do
Ways of Working to Build Team Resilience
The Three Phrases that Drain Resilience
Preview
Review of the Developing Emotional Intelligence in Teams Course

Working with Others in a Team

Developing Emotional Intelligence in Teams
By: Robin Hills
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