Wendell, a marketing analyst treated john the custodian with little respect. One day john broke his leg. His replacement took less pride in his work window found that there was a distracting level of disorganization in the office. a cockroach crawling across the floor had actually led to Wendell making a mistake on his forecast. The mistake led to a loss in revenue for the company window knew that this distraction had helped him to miss his error. Once john returned, Linda was grateful to have in fact and had a new level of respect for John's work.

He invited john out for drinks after work now seeing him as an equal