In this course, we will cover what is cannot analysis and introduction types of customer requirements. The Kano analysis grid, the cannot questionnaire cannot evaluation table and tabulation of responses, the seven easy steps to construct the candidate analysis. And finally, the advantages and disadvantages of Kanno analysis. We strongly believe that all our courses have to be interactive and fun to learn. That is the only way our course delivery can be considered as perfect. Hence, we have added a case study that builds along as the course progresses.

You will love it. This will not only help you in gaining a clear understanding of the concept, but also visualize how you will apply this in your day to day world. There are also specific tooltips provided in some key sections of the chapter. These tips will help you understand this tool better, less. Our trainings are far away from being serious all trainer talks. We have taken enough care that the trainings are fun, entertaining and engaging.

Let us begin the series of sessions now. The first one being what is Kanno analysis and introduction