If you are following my course so far, what I will tell you now, won't be very new. We just reconstruct what we already learned. So what to do about late or disappearing payment. So what to do when someone doesn't want to pay. First of all, email them, call them. Be polite, be normal, be professional.
Don't do a drama. Don't freak out. I know you are upset. This happened to me a million times. It's not a pleasant feeling. Breathe in, breathe out.
Swear if you want to, but then be very, very, very professional and talk to them in a clean professional way. If you're still working for them stop work immediately. And don't hand over the final product or the final service until the invoices paid. Also, in a lot of cases, you can write an invoice. For late payment, set in the contract if the payment is late, they have to pay. And this is getting us to the prevention part.
So how to prevent the late or disappearing payment is we have a good relationship with the client. I have several good clients, they are good clients for me because they pay on time and they love my work. We are working together for years because they love what I do. And I love that they pay in time and they are normal people having a good relationship is helping with late payments. Also what I said before several times contracts having a contract is covering both of you. My other weapon in this fight against late payments is prepayment.
If someone paid you earlier, they will pay also at the end usually and the prepayment is a good sign of their willingness to contribute to the project. They don't want to pay the prepayment of the late with the prepayment. No, no, then they probably do not pay properly in the end. Also invoice as soon as possible. This might seem trivial, but you have to invoice them so they can pay. It happened to me a few times that I was waiting for the client to pay.
I was waiting waiting I wrote them what happened and they said we didn't get the invoice I sent it to a wrong email. Don't do this invoice as soon as possible and the invoice properly. always asked them did you get my invoice? Yes, we got it. It means also, would you pay now I send the invoice, the answer they pay. And finally, what I already said about disappearing clients if they are very very late or they disappear totally and don't want to pay a penny take legal steps.