Identifying obstacles when coaching obstacles will arise and you need to be prepared to handle them with efficiency. The last thing you want to happen is your employee handing you an obstacle you cannot address because you are not prepared to handle the problem with a consistent response. Using the IRA steps to obstacle identification and removal is vital to the coaching process. Here is a breakdown of the process. Identify the obstacle. Have a frank discussion with your employee and determine what is blocking their performance.
Waiting for them to give you the information voluntarily will probably not happen. root out the cause. Many times underlying emotions or problems may be the cause of the obstacles. Ask probing questions and jot down answers. You might realize they have a fear that must be addressed and so don't give him a remedy to the situation is needed in order to get past this obstacle. brainstorm with your employee on ways to remove the obstacles.
In some cases, you may have to try several different antidotes Be patient if the cause is genuine. No matter what the perceived obstacles are, do not let it stifle your coaching objective. Rarely, you may encounter an employee that throws obstacles constantly your way in an effort to derail you. Identify this and address it with that employee documenting every conversation.