Training and Firing Your Clients

The Complete Personal Productivity Course - Business and Life Highly Productive People Are Often Freelancers for at Least Part of Their Career - II
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Transcript

So how do you fire a client now for certain freelancers, doing certain types of consulting work where you're having to talk with and deal with the client on a regular basis, for weeks, months, sometimes years, this is especially a tough issue because sometimes you can get sick of a client, they're just not profitable. My recommendation is, it's a little bit different from what some freelance experts say. I say don't fire them, simply give them options. The option is, here's my new rate, and charge them a rate that makes this really profitable for you, and makes you want to do it. There's no matter who you're dealing with. If you really don't like them and you don't like the service, there's probably a certain amount that would put a smile on your face.

Maybe it's $20,000 for the day, but there's probably some amount where you'd be really excited to get to work with them. Tell them What the amount is, and then they could say, Wow, TJ, we love you, but we're gonna have to find another provider and then it's their firing not you. The other thing you can do is say, Okay, I can't do that anymore. But I have an associate another Freelancer and you connect that person and maybe you get a finder's fee. Maybe you hire that person and it's built through your company and you're still making money. But you're not physically having to deal with this client who's maybe too time insensitive or just difficult.

Or they hired you many years ago when your fee was 50% lower. And you've not followed by device by raising the prices every year, but you realize they're now paying less than anyone else. You got to be competent. You've got to have complete authority in your voice when you inform them. You're happy To keep working with this is the new price, whether it's a daily fee, hourly fee, monthly retainer, whatever it is, put it out there. You might be surprised.

He might think they are the absolute cheapest client in the world. And they may say, Yes, we were wondering when you're gonna raise your prices, you've been giving us such a good deal. We're happy to pay it. You never really know, too many people are afraid to ask so they just sort of suffer in silence. Keep doing it. Or they fire the client and they got rid of what potentially was a lot of extra income they could have had.

So that's my advice on how to fire a client

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